ORDERING FAQ:
How long does it take?
Where's the Order Form?
Can I speed up the process?
Can I do the printing?
What's My Account?
How do I View My Proof?
Additional Proofs
Changing an Existing Order
Decreasing the Quantity
Increasing the Quantity
Reorder a Processed Order
Payment
Rush Service
Cancellation
GENERAL FAQ:
About Us
Contact Us
Adding Logos
Automatic Proof
Availability of Products
Catalog
Computer Monitor Display
Disclaimers
Etiquette
Fonts
Grammar-Apostrophes
Holiday Schedule
Ink Color & Process
International Orders
Interpreting our Site
Note Cards
Order Form
Paper Characteristics
Paper Weight
Phone Orders
Postage
Pre-Ordering
Pricing
Printing Errors
Printing It Yourself
Privacy
Promotions
Return Address Apostrophe
Return Address Charge
Return Address Labels
Returns
Reverse Side of Paper
Ribbon Assembly Videos
Samples
Secure Website
Shipping
Shipping-International
Shipping-Incorrect Address
Shipping-Transit Map
Shipments-Lost/Damaged
Typeset Proof - Viewing
Verses & Sayings
Versingit
Viewing On the Fly
Rush Service: |
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| Our RUSH Service is an additional fee charged to: | ||||
Receive a FREE typeset proof within one* business day. |
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All RUSH Service orders must ship by UPS Next Day Air Saver. No RUSH Service is available for ground, 2nd, 3rd day, or international shipments. |
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| If you submit a RUSH Service order, we will automatically charge UPS Next Day Air Saver rates except for areas in the one day delivery area from our zip code of 92610. | ||||
RUSH Service Details: |
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| 1. | RUSH Service is available PROVIDED we have the paper design you are ordering in stock at the time your web order is received. We will notify you ASAP if the paper is not in stock. | |||
| 2. | Within one business day** of the receipt of your order, your FREE typeset proof will be available on-line by logging into My Account. You are required to approve your proof before your order can print and ship. | |||
| **Example: If your order is received on Monday, you will receive a FREE typeset proof before 5:00 p.m. PST Tuesday. excludes holidays and weekends. | ||||
| 3. | Upon receipt of your timely approval, your order will be printed: | |||
| A. | The same business day, IF your approval is received before 9:00 a.m. PST. | |||
| B. | The next business day, IF approval is received after 9:00 a.m. PST. | |||
| C. | Any and all changes to your typeset proof can delay the printing and shipping of your order by at least one business day. | |||
| D. | Your order will ship within one business day of the day it prints. | |||
| Once the RUSH Service fee has been charged, it is not refundable for any reason, including your delayed response to your typeset proof or a delayed delivery of your order by the carrier. No exceptions. | ||||
| RUSH Service is only available on paper we have in stock at the time your order is received. Although we try to keep all designs in stock, our inventory moves very quickly from one day to the next. You will be notified on your order's My Account of any issues with your order. | ||||
