Announcements & Invitations - Cancellation and Return Policy

Once an order has been placed, we cannot increase or decrease the quantity ordered and still ensure your order is processed correctly and in a timely manner. To increase the quantity on an order, please place another order and in the message to be printed section, please type in your original invoice number and that the new order is a reorder. Sorry, but orders cannot be decreased, so please order wisely...thanks!

Blank Stock

There is no refund and no return of blank stock items.

Once invitations have left our office, we have no control over what happens to them. We also have no control over what you do with the items when you receive them. We cannot take back items that have bent corners, fingerprints and other damage and try to resell them. I'm sure you would not appreciate receiving slightly handled, but never the less, less than perfect invitations to print and send out. We are well aware that it only takes a few rotten apples to spoil it for everyone, but it is really in your best interests that we do not try to sell you second-hand goods.

Cancellation Policy:

ALL cancellations must receive a cancellation number from our office, no exceptions. Please call us at 800-400-2269 to request cancellation of an order. No cancellations can be taken by email or fax.

If an order is cancelled after it has been submitted, but before it has been printed, you will be refunded any monies paid LESS:

the cost of any envelopes that have been shipped early,

any freight charges incurred prior to cancellation,

a $25.00 non-refundable cancellation fee,

a 20% restocking fee (based on cost of paper)

If you have approved your typeset for printing, chances are it is too late to cancel. Please call our office is you have already approved your proof.

To avoid incurring these fees, please be sure to read ALL the "fine print" contained during the ordering process, in The Answer Page, and FAQ page.

All information contained on this website applies to all orders submitted whether you have actually read the information or not or whether verbally expressed or not. No exceptions.

THERE IS NO CANCELLATION or REFUND

OF AN ORDER AFTER IT HAS BEEN PRINTED.

Please login to My Account if you have any questions about an order you have placed with us:

My Account Login:

Last Name :
Email Address :


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